The second-hand marketplace Members Share Displeasure About Size Updates

Vinted users have been reacting angrily after an update resulted in listings displaying inaccurate size information.

This online marketplace has updated its sizing categories for women's and children's clothes failing to inform all users about the change.

Digital Channels Response

Numerous buyers and vendors are posting online stating that platform listings now display an altered size classification versus the original listing because of the remapping.

The company said the new system was more in line with similar services.

The platform has recommended to examine their items and manually change the size if necessary, resulting in member annoyance.

Size Classification Modifications

Before the change, the measurements included a single numeric size and a letter, such as S/8 or M/10.

The updated approach includes an alphabetical indicator and numerical range like S/UK 8-10.

With some products, the sizing has been recategorised - for example a size L was formerly size 12 but is now a UK 16-18.

Member Stories

One content creator, who produces content about larger sizing, explained the modification "makes transactions more difficult".

"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.

A different member, located in Scotland, said garments she listed with size 14 tags were showing in the marketplace as measurements 20-22.

"Should someone sized 20-22 purchase these they may become frustrated," she explained.

Manual Updates

Another shopper, based in Derby, said she had been left angered due to the update requiring manual adjustment the measurements for "each individual item".

"This situation is especially annoying, since I have chronic health issues and selling on Vinted has been paramount after experiencing income reduction," she stated.

Platform Context

The app has more than 100 million members, comprising 18 million UK members.

It has become a favored option versus similar marketplaces including eBay and Depop.

This represents another occasion that an unexpected update on the platform has faced criticism: previously, Vinted reversed a change concerning shipment methods after backlash from users.